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Online Privacy Policy

Your privacy is important to us. This notice explains our online information practices and the choices you can make about the way your information is used at our website www.hnwplanning.com.au

The information we collect

We do not collect personally identifiable information about you – such as your name, address, telephone number, fax number, e-mail address, etc. – unless you choose to fill out a ‘Contact Us’ or ‘Application’ form, found on some of the pages of the site, or to email us directly.

We do automatically collect certain non-personally identifiable information when you visit our site – such as the type of browser you are using, the type of operating system you are using, and the domain name of your Internet service provider (e.g., Optus, iinet).

How we normally use information about you

We use non-personally identifiable information to analyse site usage (such as aggregated information on the pages visited by our users), which allows us to improve the design and content of our site.

In the ordinary course, we use personally identifiable information you provide solely to respond to your inquiry or process an application form you have completed on various sections of our website.

We will not contact you about other matters, unless you specifically request it, nor will we share, rent, or sell your personally identifiable information outside HNW Planning, except where we are required to share your information with any third parties who provide services on our behalf. If you are interested in applying for a job at HNW Planning and choose to submit a resume by email, we will use it only for the internal application review process. We will not voluntarily share, rent or sell it outside HNW Planning, except where we are required to share your information with any third parties who provide services on our behalf, such as the authorised representatives of our Australian Financial Services Licence and Australian Credit Licence.

However, it is possible, though unlikely, that we might be forced to disclose personally identifiable information in response to legal process or when we believe in good faith that the law requires it, for example, in response to a court order, subpoena or a law enforcement agency’s request.

Also, we cannot guarantee the privacy of personal information you transmit over the web or that may be collectable in transit by others, including contractors who provide services to us.

Collection of information by third-party sites and sponsors

Our site contains links to other sites whose information practices may be different than ours. Visitors should consult the other sites’ privacy notices as we have no control over information that is submitted to, or collected by, these third parties.

HNW Planning posts information about programs and events that are sponsored by or co-sponsored by other firms or organizations. Should you choose to register electronically for any of these events, HNW Planning will have no control over the third-party sponsors’ use of this information. As for our own use of your registration information, that will be handled by us as if you had registered by telephone or on paper. In other words, the privacy policies applicable to our website will not apply.

What are ‘cookies’ and how do they work?

Cookies are small data files that are downloaded from our web servers, and stored on your hard drive. A cookie is a string of letters and numbers that uniquely identify the computer you are using, and the client number and access code you may have used to register at the site. Cookies are used on the HNW Planning web site. We track a visitor’s journey through our site. This allows us to see at a glance which pages and information is of most interest to visitors. This type of cookie contains no personal information at all; simply a record of your journey through the site. Most browsers can be configured to refuse to accept cookies. You can also delete cookies from your hard drive. However, doing so may hinder your access to valuable areas of information within our site.

Our commitment to security

We employ security measures to prevent unauthorized access to information that we collect online. However, we cannot guarantee the security of your personal information.

How to contact us

If you have any questions or concerns about the privacy policy for HNW Planning or its implementation, you may contact us at privacy@hnwplanning.com.au.

If at any time you decide that we should no longer hold any of your personal data, or wish to change the use to which any such data can be put, please let us know by emailing us at privacy@hnwplanning.com.au.

Revisions to our privacy policy

We reserve the right to revise this policy or any part of it from time to time.  Please review the policy periodically for changes.

This Online Privacy Policy is current as at 14 March 2014 and should be read in conjunction with our over-arching Privacy Policy

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